POLICIES

Prepare for your visit with answers to some frequently asked questions. Or ask your own.

  • Please use the Online Request Center to make an appointment inquiry. After filling out the form, you will receive an email response within 3 business days to let you know if your appointment has been accepted.

    My books are currently open up to 10 weeks in advance.

  • A minimum of 24 hours’ notice is required for all cancellations and reschedules. Cancellations made outside this time frame will result in a charge to the credit card on file for 50% of the total cost.

  • A consultation is required for new guests and all new extension installs. Consultations are highly recommended for color services.

    These can be in-person at the salon or completely virtual via messaging.

    Please come prepared with reference photos, as they are extremely helpful to get us on the same page. Feel free to browse recent samples of my work for ideas.

  • For all correspondence regarding appointments and services, please email kellyfrindt@yahoo.com.

    If you would like to request an appointment, use the Online Request Center instead.

    Kindly allow up to 3 business days for a response.

  • I offer a full line of fabulous DAVINES® products for purchase. Add them in-person during your next visit, or use this form to order ahead and pick them up later.

  • I sure do! Gift cards are available for purchase during your next visit or you can make a request via email.

  • By booking an appointment or purchasing products from us, you agree to abide by the following terms and conditions.

    All services provided are subject to availability.

    A credit or debit card is required to secure your appointment. It will NOT be charged until the appointment is finished. Payment is due upon completion of service.

    Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.

    Prices for services and products are subject to change without prior notice.

    We reserve the right to refuse service to anyone for any reason.

    All products purchased are final sale unless otherwise specified, and refunds will not be provided.

    We are not liable for any allergic reactions or adverse effects resulting from the use of our products. Clients must disclose any known allergies or sensitivities before services are rendered.

    By utilizing our services or purchasing our products, you acknowledge and accept these terms and conditions.

  • We respect your privacy and are committed to protecting any personal information you provide.

    When you request appointments online, we collect necessary details such as your name, contact information, and appointment preferences to ensure efficient scheduling and communication.

    Your information is securely stored and only used for appointment-related purposes. We do not share your information with third parties unless required by law or with your explicit consent.

    By submitting your information, you consent to our use of it in accordance with this privacy policy.

    We may occasionally update this policy, and any changes will be reflected on our website.

    If you have any concerns or questions about your privacy, please contact us.

READY?